Here is the most frequently asked questions that I get asked and the warranty I cover on my machines.

Guaranteed for Life Means

If it breaks, comes out of tune, or just starts to perform in a way that you are not happy with I will stand behind my product 100%. All I ask is that you don’t take it apart, modify or fuck with it in any way.

Changing the springs or adding a RCA is the only exceptions. If you remove the coils, and all the screws and hardware are different, then you have molested it n you are on your own.

I make sure each machine is tuned properly and performs as it should. . I use my ears, my hands, my eyes, and my experience, to tune each and every machine. Sometimes I may even use the machine once in a tattoo to make sure it is truly tuned to perfection.

How Do You Do Shipping?

U.S orders will be shipped USPS priority mail with tracking and signature confirmation and usually arrives in 2-4 days. International orders are shipped USPS Priority with tracking and usually arrives within 6-10 business days of shipment. Sometimes international orders have delays due to customs. I am not responsible for stolen or lost packages when the tracking system of a chosen shipping courier shows that the package was delivered.

How Do I Contact You?

What Payment Terms Do You Accept?

PayPal & credit card are the only payment methods.  NO COD.  Please make sure to correctly fill out the billing/shipping addresses.

What Kind of Repairs Do You Honor?

I guarantee all my machines, as long as they don’t come back molested. I am sorry I do not except returns. If you would like to send a machine back for any type of repair or refurbishing please drop me a email first. You are responsible for shipping costs on repairs. All repairs are done first come first serve and will ship out as soon as they are finished.  Before shipping your machine back for any type of desired repair please make sure to remove all Bio-waste , Blood, rubberbands, O-rings or any extra thing you may have added on it.

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